FREQUENTLY ASKED QUESTIONS

Why are you guys so low on stock??

As a small team of two & still working our full time jobs, we're working extremely hard to increase our order quantities and scale this brand for longevity. Our appearance on ABC's Shark Tank™ back in May 2022 gave us incredible exposure, but also cleared out our inventory – so we're essentially starting from the ground up for 2023. We appreciate your patience & understanding!

What's Driftline's Exchange & Return Policy?

We are happy to accept exchanges or returns for a refund within 45 days of purchase, as long as products are in original condition (unworn & unwashed). This does not include final sale or promotional items. To initiate an exchange, please visit our RETURNS PORTAL with your order # and email, in which you'll receive a pre-paid, print-at-home return shipping label.

Refunds will be processed within 48 hrs of receiving your return package. A credit will then be made in the form of original payment within 7-10 business days. Please advise that we cannot refund any original shipping charges. You will receive a confirmation email once the return has been processed.

For more information, please visit our Exchanges & Returns page.

What are Drifties™ ?

Drifties™ are the premier 2-in-1 boardshort that provides all watersport athletes with a PATENTED (US Patent No. 11,540,542) 0.5mm neoprene inner lining connected to a stylish outer shell – offering comfort & support during activity. Goodbye surf rash!

How Does the Sizing Run for Drifties?

Because of the inner neoprene liner, Drifties tend to run ever-so-slightly small around the waist. If you're unsure on which size to go with, we generally recommend choosing a size UP for a more quality fit. Please contact us at info@driftline.co for any additional questions on this!

For the lengths of both the outer shell (Drifties & Sessions) & inner liner (Drifties only), please refer to our size guide below for incremental measurements:

 BOARDSHORTS 28 30 31 32 33 34 36 38 40
  S S M M L L XL XXL XXL

SHELL OUTSEAM

15" 15.5" 16" 16.5" 17" 17.5" 18" 19" 20"

SHELL INSEAM

7" 7.5" 8" 8" 8.5" 8.5" 9" 9.5" 10"
LINER OUTSEAM 13"
14"
14"
14.5"
15"
15.5"
16"
17"
18"
LINER INSEAM
6"
6.5"
7"
7"
7.5"
7.5"
8"
8.5"
9"


What If I Have More Questions About Product Fit?

Please contact us at info@driftline.co for any questions, or visit our Exchanges & Returns page for more information.

Which Boardshorts Have a Built-in Wetsuit Liner?

Our signature Drifties are the only current trunks we offer that have our patented neoprene (wetsuit) liner. Our Session Boardshorts do not have the liner, but are typically offered in the same style & colorway as the Drifties.

In short – if the trunks you are purchasing are not called "
Drifties," then it will not have the liner.

How Do I Clean My Drifties?

Once you’ve thoroughly shredded the water wearing your neoprene-lined Drifties, keeping them clean is super easy. We recommend hand washing your Drifties in cold water, ideally with wetsuit cleaner if you have that available (not necessary though). Do not machine dry your Drifties, as that will ruin the neoprene liner; however, a machine wash is acceptable after every few wears (use best judgement).

Once your Drifties are hand washed, they can be air dried out of direct sunlight to ensure the best clean and care for them!

What's Driftline's Shipping Policy?

For Contiguous U.S. orders (excluding Hawaii & Alaska), we offer free economy ground shipping on orders over $80. Orders will take 1-2 business days to process – excluding weekends & holidays. All orders will be shipped through the United States Postal Service (USPS) via ground shipping – unless other options are available at checkout. For more information, please check out our Shipping page.

What's the Status of My Order?

Orders currently take 1-2 business days to process and then ship. We’ll be sure to email you a tracking number that you can use to follow the status of your order. If you experience shipping delays, please first contact your local USPS office with your tracking number. If that does not resolve your issue, please email us at info@driftline.co with your order number and we will be happy to look into your order.

Does Driftline Ship Internationally?

International shipments are unavailable at this time, but we hope to be globally available soon enough! We do, however, ship to Puerto Rico, the U.S. Virgin Islands, and American Somoa since they are U.S. Territories.

Where Are Driftline's Clothes Designed & Manufactured?

Driftline products are conceptualized and designed by our small team in San Diego, CA. We are constantly focused on the details, using technical innovation, bodily comfort, and athletic functionality as the guiding force behind all of our products. We are proud to work with various fair-trade manufacturers throughout the United States, Taiwan, and Vietnam (see our Manufacturing page) and will continue to find sustainable resources, suppliers, and manufacturers to help us create and represent the Driftline brand.

How does media get in touch with Driftline?

Please message us at press@driftline.co for any media-related inquiries.